Consulting skills courses

The RCGP provides courses for GPs and other primary care professionals seeking to develop their consultation skills.

Our courses include:RCGP Accreditation Kitemark logo for quality assurance

Telephone Consultation and Triage Skills

This popular, long-standing RCGP course is now delivered online and provides you with a real understanding of how to manage the risks involved in telephone assessments to practise safely, effectively and efficiently. The day is entirely practical and will give you realistic tools and techniques in telephone triage and consultations by using interactive exercises, real calls, group work and plenary talks to explore what’s involved in providing care when we are unable to see the patient. The course is suitable for all GPs (qualified and practising, and AiTs or newly qualified), practice nurses and pharmacists.



Telephone Consultation & Triage Skills - 23 August 2022

Are you worried about doing remote telephone triage or perhaps you're already experienced in this high risk area and want to brush up on your skills? This course will provide you with a real understanding of how to manage the risks involved in remote telephone consultations and the benefits this work can bring when practised effectively. This day will give you tools and techniques to best handle remote telephone consultations. This ONLINE course will taught via ZOOM.

  • Date

    23 August 2022
  • Start time

    8:15 AM
  • Places left