Courses and events

Royal College of General Practitioners

11th Health and Justice Summit: Championing excellent care and empowering teams

The annual two-day Health & Justice Summit is the key event of the year for anyone working to champion excellent, safe healthcare for patients in contact with the justice system. Delivered in partnership with the Royal College of Nursing (RCN) and Royal College of Psychiatrists (RCPsych), the Health and Justice Summit brings together teams and individuals representing all areas of the health and justice sector.

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• Date

  17 October 2024

• Start time

  09:30

• Places left

  350

Microsoft Teams

Managing Conflict in your Practice Team

Join RCGP Scotland and Dr Val McGarrell from Prima Linea Training for this online session specifically for Practice Managers on managing conflict in your practice team.

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• Date

  26 November 2024

• Start time

  13:30

• Places left

  15

Microsoft Teams

Chaperone Training for Practice Staff

Join RCGP Scotland for session on chaperoning.

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• Date

  23 January 2025

• Start time

  13:30

• Places left

  35

Emotional intelligence and front line complaint handling

Join RCGP Scotland for this training by Dr Val McGarrell, for all non-clinical staff in GP Practices. The training aims to upskill frontline colleagues to build resilience and empathy when dealing with difficult situations and patient complaints at the GP reception, and more.

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• Date

  19 February 2025

• Start time

  13:30

• Places left

  35

Medical Terminology

This is a fun and participative workshop to give staff the skills to break down event the longest medical word into something understandable. Delegates will learn the basic rules to terminology and apply them to a number of typical in-practice situations

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• Date

  12 March 2025

• Start time

  13:30

• Places left

  35